Shipping & Delivery Policy

Last Updated: April 10, 2026

PrintFunk delivers custom T-shirts across India and internationally. This Shipping Policy explains our delivery process, timelines, charges, and what to expect after placing your order.

1. Delivery Areas

2. Shipping Charges

Domestic (India):

• Orders above ₹999: FREE shipping
• Orders below ₹999: Shipping charges apply based on weight and delivery location. Charges are communicated in your quote

International:

• Shipping charges calculated based on destination country, package weight, and dimensions
• International charges are communicated during the quote discussion
• Customs duties, import taxes, or local fees (if any) are the responsibility of the customer

3. Order Processing & Production Time

Your order goes through these stages before shipping:

1. Design Approval: 1-3 days (depends on revisions needed)
2. Payment Confirmation: Same day once received
3. Production / Printing: Varies by order size and method (communicated in your quote)
4. Quality Check & Packing: 1 day
5. Dispatch: Handed to courier within 1 day of packing

Total estimated time from order confirmation to dispatch is communicated during the quote discussion and depends on order size, printing method, and current workload.

4. Delivery Timelines (After Dispatch)

Note: These are estimated timelines. Actual delivery may vary due to courier partner operations, weather, holidays, or other factors beyond our control.

5. Order Tracking

• Once your order is dispatched, we share the tracking number and courier partner name via email and/or WhatsApp
• You can track your shipment on the courier partner's website using the tracking number we provide
• If you face any issues with tracking, contact us and we'll help you locate your shipment

6. Delivery Issues

What if my order is delayed?

If your order hasn't arrived within the estimated timeframe, contact us. We'll check with the courier partner and provide an update. In rare cases of extended delay, we may reship the order or arrange an alternative solution.

What if my order is damaged during shipping?

If your package arrives damaged, please:

1. Take photos of the damaged package and items immediately
2. Contact us within 48 hours at info@printfunk.site or +91-855-569-3664
3. We'll arrange a free replacement or full refund for damaged items

What if my order is lost in transit?

In the rare case that a shipment is lost, we will work with the courier partner to locate it. If the order cannot be recovered, we'll reprint and reship your entire order at no extra cost.

What if nobody is home at delivery?

The courier partner will typically make 2-3 delivery attempts. After failed attempts, the package may be returned to us. In such cases, we'll contact you to arrange redelivery (additional shipping charges may apply).

7. Cash on Delivery (COD)

• COD is available for select domestic orders at our discretion
• COD availability is discussed during order placement
• Some remote pin codes may not be eligible for COD
• For COD orders, the full amount is collected at the time of delivery

8. Local Pickup

For customers in our city, local pickup can be arranged:

• Contact us to schedule a pickup time
• Pickup is free — no shipping charges apply
• Pickup location and timing coordinated via phone or WhatsApp

9. Packaging

All orders are carefully packed to ensure your T-shirts arrive in great condition:

• T-shirts are individually folded and poly-wrapped
• Packed in sturdy corrugated boxes for protection
• Fragile items (like embroidered pieces) receive extra padding
• Shipping labels include your contact details and order reference

10. Contact Us About Shipping

For shipping inquiries, tracking help, or delivery issues: